CPQ-ware Functionaliteit

01. Hierarchical tree
Products are organized in logical units. The structure can be as many levels deep as required.

This structure is often a mirror of internal product organization in the ERP-system. By using this tree-approach, dynamic pricing can be applied on any level in the tree.
02. Product view
Multi-faceted search module to search for products
Taxonomy (cfr. ArcelorMittal)
Product features/specs
Textual search
Ajax calls for quicker response and smoother UX
List view (+ quick order)
Thumbnail view (small, medium, large)
Promotional / banners (+ quick order)
03. Product details
Multi level details. (Cfr. AVR screenshot)
Pre-formatted and/or free makeup is possible
Downloadable documents
Images, video, youtube integration, zoom, 3D view
Stock availability: amount, color codes, …
04. Spare parts
Exploded views
Fast serial numbers entry
Clickable hotzones on detailed drawings instead of complicated serial numbers
05. Limit Client access
Full product gamma
Limit on product category / product
Dedicated offer for specific clients/client groups with include / exclude
06. Prices
Unit prices vs. large quantity
Category price reductions
Client price reductions
Client group price reductions
Seasonal reductions + e.g. southern hemisphere
Currency support
07. Promotional actions
Product banners
Related products suggestion Up-selling and cross-selling can be achieved via various ways. A standard approach is to manually link products in the back-end. Another approach is to analyse user buying history automatically. Our newest approach is to work with Artificial Intelligence, combined with taxonomy of the products.
Regional offer based on IP / client location
Packaging choices per product (customer unit, distribution unit, pallet, box, container, …)
Trade Fair actions
Promotional actions, embargo + deadline
A.I. -suggestions
Sales target quantity (for clients) (cfr. Dovre) “Sell 2 more of this product and next year -35% on category”
08. Favorites
Automatic e.g. based on last 6 months
Pushed products
Client can make favorites manually or automatic based on history
09. Full language support, easy translating
B2BEB provides easy interface to translate the entire E-Business platform into different languages. Support for up to 26 languages is available.

01. Adding and removing products
A product: add one, add bulk, easy buttons (+/-)
Suggest previous order amount
02. Remove product from basket
03. Propose logistical amount
Based on specific logistics parameters. E.g. > 70% of a pallet
04. Shopping basket
Overview
Remove/add/amount
Keep shopping basket over time
Keep shopping basket after login
05. Abandoned shopping basket actions
Notification of the client: e-mail / notifications
Notification of sales team: dashboard / e-mail (general or dedicated sales manager)
Action for sales team
06. Manage favorite products
Manual list
Automatic based on historic usage
Automatic ordering based on IoT
07. Invoicing
Adapted layout
E-Invoicing
08. Payments
Manual
Automatic (Isabel)
09. Delivery
Multiple delivery addresses
Free delivery date
Fixed delivery date per client / client group
Group orders together
10. Back-order / not-available products
11. Live chat
12.Chatbot

01. Open orders
Status
Download order confirmation PDF
02. Offers
Status
Make offers on distribution partner level
03. Invoices
Automatic numbering / categories
Adaptable layout
03. Delivery status
Manual
ERP integration

01. Hierarchical Tree structure
The documentation, related to products follows the same interface so that users and clients can quickly find the documents they need.
02. Limit access
Sold products
Client / client group access
Type of document access
03. Security
Bulk download alert / block

01. User types
Admin users
Sales team user
Client (roles)
02. Emulate module for admin users
Admins can emulate all other users via the User Management module. No password is needed. This can be used for training purposes or troubleshooting.
03. Client data overview
Contact, invoicing, company details
Users, roles, rights
04. Sales overview
YTD
YTD + previous year(s) comparison
Graphs
Per category
05. Lead capture and processing
YTD
YTD + previous year(s) comparison
Graphs
Per category
06. Order list
Open orders
Delivered
Paid
Per manager / district / sales manager / country/…
07.Order details screen
08. Client communications overview
Phone call
E-mail
Newsletters
Internal follow up
09. Order confirmation flow
Process flow with several steps, executed by several roles to process an order. E.g. back-office, sales manager, …

01. Integration and Connectivity
Types of import
Users
Client company
Products + units
Product categories
Prices
Third party
ERP: SAP, Navision, SDP
Accounting: Topaccount, Exact accounting, TeamLeader, Yuki, Briljant, Bouwsoft, Odoo
CRM: Salesforce, Microsoft Dynamics, Whise, Skarabee, Fortissimmo
BelgoTax
Multipress
Winshuttle
Other formats: Excel, CSV, SQL, XML, JSON
Payment process
PayPal
Multisafepay
Payconiq
Bancontact, Visa, Mastercard
Ogone ( KBC, ING, BNPPF, …)
Mollie
cpq-ware

Wat is CPQ-ware

Productconfiguratie

CPQ-ware kan uw sales medewerkers en klanten helpen om snel en nauwkeurig complexe producten te configureren op basis van de specifieke behoeften van klanten.

Prijsoptimalisatie

Wanneer één prijs niet volstaat en u gebruik maakt van productgroepen, klantengroepen, individuele kortingen enz. dan is een online prijsconfigurator een grote tijdsbesparing.

Lees meer
cpq-ware

Voor wie?

Complexe producten

De productie van complexe producten en op maat gemaakte oplossingen, kan aanzienlijk profiteren van een CPQ-oplossing. Klanten krijgen een realistisch beeld van het product voordat ze het kopen. CPQ kan helpen om het productconfiguratieproces te stroomlijnen, de efficiëntie van de verkoopcyclus te verbeteren en de nauwkeurigheid van offertes te verhogen.

KMO-bedrijven

KMO-bedrijven hebben vaak beperkte middelen, zeker in sales en marketing. CPQ-ware optimaliseert en automatiseert de verkoopprocessen, waardoor tijd wordt bespaard en de productiviteit wordt verhoogd.

Inzicht in klantenbehoeften

Bedrijven met productconfiguratoren meer inzicht krijgen in de behoeften en voorkeuren van hun klanten. Door het IKEA-effect is er een cognitief vooroordeel waarbij consumenten een hogere waarde toekennen aan producten die ze zelf (deels) hebben gemaakt of samengesteld. Het effect treedt op omdat het zelf samenstellen van een product een gevoel van prestatie en eigendom oproept bij de consument. Het zorgt ervoor dat consumenten zich meer verbonden voelen met het product.

Lees meer
28 juni 14u - 16u

Workshop
online productconfiguratoren en CPQ-ware

Ontdek hoe u de klantbetrokkenheid kunt vergroten, uw verkoop kunt stimuleren en een voorsprong kunt nemen op uw concurrentie: personaliseren van producten, impact op consumentenwaardering, vijf cases en demo's van succesvolle implementaties van productconfiguratoren en CPQ-tools, het verzamelen van klantinformatie, gebruik van A.I. in CPQ-tools.